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DEK Fresh Starts: Logo

Privacy Policy

Effective Date: May 14, 2026

DEK Fresh Starts (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, forms, consultations, services, and communications.

 

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

INFORMATION WE COLLECT

We may collect personal information including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Business information

  • Appointment details

  • Payment-related information

  • Information submitted through intake forms, consultations, or contact forms

 

We may also collect technical data such as:

  • IP address

  • Browser type

  • Device information

  • Cookies and website usage analytics

 

HOW WE USE YOUR INFORMATION

 

We use collected information to:

  • Provide consulting and business support services

  • Schedule appointments and consultations

  • Respond to inquiries and customer service requests

  • Send important service updates

  • Improve website functionality and user experience

  • Maintain internal business records

  • Communicate regarding services, promotions, or updates when consent is provided

 

DATA SHARING DISCLOSURE

 

Customer data is not shared with third parties for promotional or marketing purposes.

 

Mobile opt-in and consent information is never shared with anyone for any purpose. Any information sharing mentioned elsewhere in this policy excludes mobile opt-in data.

 

We may share information only when necessary to:

  • Process payments

  • Operate scheduling systems

  • Maintain website functionality

  • Comply with legal obligations

  • Protect the rights, property, or safety of DEK Fresh Starts or others

 

SMS MESSAGING TERMS & CONSENT

 

By providing your phone number through our website forms, appointment forms, or intake forms, you consent to receive SMS text messages from DEK Fresh Starts regarding:

  • Appointment reminders

  • Customer support

  • Service updates

  • Promotional offers

  • Business-related notifications

 

Message frequency varies.

Message and data rates may apply.

 

You can opt out at any time by replying STOP to any message received from us.

 

For assistance, reply HELP or contact us directly at:

 

hello@dekfreshstarts.com

 

After sending STOP, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.

 

Consent to receive text messages is not required as a condition of purchasing services.

 

HOW USERS OPT IN

 

Users opt in to receive SMS communications by:

  • Submitting website contact forms

  • Completing appointment booking forms

  • Completing consultation or intake forms

  • Explicitly checking consent boxes agreeing to receive SMS communications

Users may decline SMS communication by not selecting consent options during form submission.

COOKIES & TRACKING TECHNOLOGIES

 

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and improve services.

Users may disable cookies through their browser settings.

 

DATA SECURITY

 

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

 

However, no internet transmission or storage system can be guaranteed 100% secure.

 

THIRD-PARTY SERVICES

 

Our website and services may utilize trusted third-party providers including but not limited to:

  • Wix

  • Google Workspace

  • Payment processors

  • Scheduling software

  • Analytics providers

These third parties maintain their own privacy policies and security practices.

 

YOUR RIGHTS

 

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your information

  • Requesting corrections

  • Requesting deletion of personal data

  • Withdrawing consent for communications

 

Requests may be submitted to:

hello@dekfreshstarts.com

 

CHILDREN’S PRIVACY

 

Our services are not directed toward individuals under the age of 13. We do not knowingly collect information from children.

 

POLICY UPDATES

 

We reserve the right to update or modify this Privacy Policy at any time. Updates become effective immediately upon posting to this page.

 

CONTACT INFORMATION

 

DEK Fresh Starts

 

Email:
hello@dekfreshstarts.com

 

Website:
www.dekfreshstarts.org

 

Business Phone:
866-6STARTS (866-678-2787)

 

Mailing Address:
1101 S. Milliken Ave Ste E1029
Ontario, CA 91761

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